Privacy Policy

The Company’s personal data collection measures are used to identify, retrieve and process customer records to enable the Company to follow up with customer needs and provide personal and appropriate services.

You may be required from time to time to provide personally identifiable information about you, including but not limited to your name, gender, age, identification document number, telephone number, fax number, residential address, email address, etc. If you refuse to provide such information, we may not be able to provide you with appropriate services. If you are under the age of 18, you must obtain the consent of your parent or guardian before providing any personally identifiable information to the Company. To protect the privacy of your personal data, the Company ensures that its policies and practices in collecting, using, retaining, transferring and accessing personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486).

Once you have provided personally identifiable information to the Company, you may from time to time receive telephone, email or direct marketing emails from us/our affiliates or partners. If you do not wish to receive such information, please write to our Marketing Department together with your name, membership number and contact number. The Company may require you to indicate your intention before registering for any bill payment service.

When you conduct business with the Company, we will keep all your transaction records for audit purposes. It is the general policy of the Company to retain such data for a reasonable period of time.

We may generally share or transfer your personal data with VasoHealth and its subsidiaries, subsidiaries, affiliates and any companies in which they have an interest, please refer to our Personal Information Collection Statement for details. If you do not wish us to disclose your information to any third party, please write to us together with your name, membership number and contact number.

You may request access to your personal data in writing to our Marketing Department and we will comply with your request within 40 days of receipt of your request in accordance with section 19 (1) of the Personal Data (Privacy) Ordinance. Subject to section 20(3e) of the Ordinance, if you refuse to make a request for access in form or in writing, the Company has the right to refuse your access request. In accordance with section 28 of the Ordinance, the Company may impose a reasonable fee on data access to the data. However, if you do access your personal data for the purpose of making reasonable corrections, the Company may waive the relevant fees at its discretion.

You must write to the Marketing Department of the Company to propose the correction of your personal data and provide the correct information to be corrected. The Company will correct your personal data within 40 days after receipt of your request in accordance with section 23 of the Personal Data (Privacy) Ordinance. There is no charge for correcting personal data.

The personal data you provide to us will be securely stored in our customer service system and will only be accessed by authorised persons.

For enquiries on our Privacy Policy Statement, please contact our Marketing Department. (This statement may be amended from time to time without prior notice, please check it frequently.) ）

As a customer of VasoHealth, you may be required to provide us with your personal data (“Personal Data”) when trying or purchasing our services and/or products (“Services”). If the personal data is incomplete or incorrect, the Company may not be able to provide or continue to provide the relevant services to you.

The Company will treat your personal data confidentially at all times. The Company’s policies and practices relating to the collection, use, retention, disclosure, transfer, confidentiality and access to personal data comply with the laws of Hong Kong and are set out in this Statement.

You agree that the relevant personal data provided by you to the Company may be used and retained by the Company for the following purposes and such other purposes as you and the Company have agreed or are required by law from time to time:

To provide the Services;

The Company, its agents, subsidiaries or partners are used to promote goods and/or services related to the relevant services and to promote relevant medical products and services, etc.; processing any interest arising from or in connection with the Services;

analyzing, verifying and/or checking your credit, payment and/or status in connection with the provision of the Services;

processing any payment instructions, direct debit arrangements and/or credit facilities requested by you; In addition, pursuant to your agreement with us, the Company may disclose and transfer (whether in Hong Kong or overseas) your Personal Data to VasoHealth and its subsidiaries, subsidiaries, affiliates and any companies in which they have an interest, and may deposit such Personal Data in one or more databases (which may contain us or) held by VasoHealth or its subsidiaries, subsidiaries, affiliates and any companies in which they have an interest in the above for the purposes described above Other information collected by VasoHealth and its subsidiaries, subsidiaries, affiliates and any companies in which they have an interest) to promote the goods and/or services of the Company and/or VasoHealth and its subsidiaries, subsidiaries, associated companies and any companies in which they have an interest and to compare other information you provide to us and/or VasoHealth and its subsidiaries, subsidiaries, affiliates and any company in which they have an interest in the above purposes. If you do not wish to receive promotional information from the Company on goods and/or services unrelated to the Services, or do not wish the Company to disclose, transfer or use your personal data for the purposes set out in this paragraph, please write to the Marketing Department of the Company at the address below indicating your name, membership number and contact number.

ascertain whether we hold any of your personal data;

access your personal data held by the Company within a reasonable time;

access your personal data held by the Company in a reasonable manner;

Request the Company to correct any inaccurate personal data.